Privacy Policy

This Privacy Policy explains how United Seat Factory Inc. (“Company,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit or make a purchase from our website. We are committed to safeguarding your privacy and providing a secure and transparent experience.

Collection of Personal Information

Device information: When you visit our website, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse, we also gather information about the pages or products you view, how you arrived at the site (such as referring websites or search terms), and how you interact with the site. We use this information to ensure the site functions properly and to analyze site usage so we can improve our services.

Order information: When you make or attempt to make a purchase, we collect details such as your name, billing address, shipping address, payment information (including credit card details), email address, and phone number. We use this information to process and fulfill your order, arrange shipping, issue invoices or order confirmations, communicate with you, screen orders for potential fraud, and—if you’ve opted in—to send you information or promotions about our products and services.

Customer support information: If you contact us for assistance, we may collect additional details necessary to respond to your request and provide customer support.

Children’s Privacy (COPPA): Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided personal information to us, please contact us at info@seatfactory.com and we will delete it. We also do not knowingly sell or share personal information of consumers under 16.

Sharing Personal Information
We share your personal information with trusted third-party service providers who help us operate our website and fulfill your orders. For example, we use WooCommerce to power our online store, payment processors (such as Stripe or PayPal) to process transactions, and Google Analytics to help us understand how visitors use our website.

These service providers only receive the information necessary to perform their specific functions and are required to protect your information. We do not sell or rent your personal information to third parties.

Behavioral Advertising
We may use your personal information to provide you with targeted advertisements or marketing communications that we believe may be of interest to you.

You can opt out of receiving marketing emails from us at any time by clicking the “unsubscribe” link included in our emails or by contacting us at info@seatfactory.com.

Your Privacy Rights (U.S. State Laws)
Depending on where you live, you may have rights under state privacy laws, such as the California Consumer Privacy Act (CCPA/CPRA) and similar laws in Virginia, Colorado, Connecticut, and Utah. These rights may include:

• The right to know what personal information we collect, use, disclose, or sell.
• The right to request deletion of your personal information.
• The right to request correction of inaccurate personal information.
• The right to opt out of the sale or sharing of your personal information.
• The right to limit the use of sensitive personal information (where applicable).

To exercise any of these rights, please contact us at info@seatfactory.com with your request. We may need to verify your identity before processing your request.

We do not discriminate against customers who choose to exercise their privacy rights.

International Customers and GDPR Rights
If you are located in the European Union (EU) or European Economic Area (EEA), you may have certain rights under the General Data Protection Regulation (GDPR). These rights may include:

• The right to access the personal data we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your data in certain circumstances.
• The right to restrict or object to certain types of processing.
• The right to receive your data in a portable format.

Please note that your personal information may be transferred and processed in the United States. We take steps to ensure appropriate safeguards are in place to protect your data.

To exercise any of these rights, please contact us at info@seatfactory.com. We may request additional information to verify your identity before processing your request.

Cookies
Our website uses cookies and similar technologies to improve your browsing experience, analyze website traffic, and support essential site functions such as shopping cart and checkout.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our site.

Changes to this Policy
We reserve the right to modify this policy at any time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly for any updates or revisions to stay informed about how we are protecting your personal information.